The terms that apply when you book with us or pay for a service online.
These terms apply whenever you book an appointment, claim an offer, or pay for a service online with B & W FAMILY SALOON. By using this website or paying for a service, you agree to them.
An appointment is confirmed once we accept your booking request. Please arrive on time — arriving significantly late may mean your slot is shortened or reassigned to keep the day's schedule fair to other customers.
Prices are shown in Indian Rupees (₹) and may change without prior notice; the price shown at the time you pay is the price that applies. Online payments are processed securely by Razorpay — we never see or store your card, UPI, or bank details ourselves.
If you paid for a service in advance and need to cancel or reschedule, see our Cancellation & Refund Policy for the timelines and process.
We use sanitised, largely single-use tools and follow standard hygiene practice. Please tell our staff about any allergies, skin conditions, or sensitivities before a treatment begins — for colour or chemical services, a patch test is recommended and may be required.
We may decline or discontinue a service if it is unsafe to continue, if a customer is behaving abusively toward staff, or for other reasonable health and safety grounds.
We only send WhatsApp offers or marketing messages to customers who have explicitly opted in. See our Privacy Notice for details, and reply STOP at any time to opt out.
We take reasonable care with your belongings while you're at the salon, but we are not responsible for loss or damage to personal items left unattended.
We may update these terms from time to time; the current version is always the one published on this page.
Write to jafer.basha.@gmail.com or call +91 99895 54055 with any questions about these terms.